If you want to modify the information of a migration that has already been requested but has not yet started, you can do so by accessing the Migrations section from the side menu of your client area, or directly through the following link (with your session started):
Once inside, locate the migration you want to modify and click on the green icon that appears in the last column of the table corresponding to that migration.
A new screen will then open. Click on the “Edit” button to access the form again with the previously entered data.
From this form you can add, modify or delete information related to the migration.
When you have completed the changes, simply click on the “Finish” button to save the updated information.
These changes will be visible to our technical team when they start the migration process.
You can consult the details organized by collapsible sections:
Website migration
Email migration
Domain transfer
Important: Modifying the data of a migration does not affect its position in the queue. Migrations are managed in order of request, and updating the information does not send it back to the end. It will keep its place in the waiting list until it is its turn.
For any questions or additional inquiries, please do not hesitate to contact our technical support service.