Do you want to know what the customer area is? In this guide, we explain in a few seconds what Sered's customer area consists of.
The Customer Area is the administration panel where a client can manage all their products and services. It's like entering our office directly to check your invoices, review your contracted products, and update your information, among many other options.
In addition, it allows you to send your inquiries to the departments you need, so you can talk to your hosting provider to solve your doubts and help you manage your activities.
What does the customer area allow?
Below, we show you the different functions available in Sered.Net's customer area so you can make the most of your service management:
Update your data or add new contacts that need to be notified of the management between you and Sered.
Acquire new products and services, or review the ones you already have contracted.
Contact our technical department directly to send inquiries. In addition to reviewing all inquiries made with their corresponding responses and current statuses. This is called "Inquiries (Tickets)".
Review each of the emails that the system has sent you (notifications, statuses, billing, etc.).
View, review, print or download each of your invoices in PDF.
Access the list of your domains (if you have them) and manage any option associated with them.
Access news and notices from Sered. You can access the different resources we have such as knowledge base, online academy, tutorials, etc.
Sered's Customer Area is a highly secure area between you and Sered, digitally encrypted for 256-bit encryption navigation. This allows you to manage any aspect safely and without any danger. Exactly the same way you would operate with your online banking.
We hope this guide has been of great help to improve the management of your services contracted with us. If you have any questions about it, you can open a ticket from your own customer area, and our department will help you with whatever you need.
In addition, if you want to add contacts to the customer area, we recommend this guide on "How to add contacts from the Customer Area?"